Terms of Services
1. Agreement to Terms By accessing and using Ravah.pk, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.
2. General All orders are subject to availability and confirmation of payment. We reserve the right to refuse, cancel, or modify any order at our discretion, including orders that appear to violate these terms or our policies.
3. Use License You are granted a limited, non-exclusive license to access and use this website for personal, non-commercial purposes only. You may not reproduce, distribute, transmit, or exploit any content without our written permission.
4. Product Information We strive to provide accurate product descriptions, images, and specifications. However, we do not guarantee complete accuracy as fragrance perception varies by individual. Slight variations in product appearance, scent intensity, or packaging may occur. All product information is subject to change without notice.
5. Pricing and Payments All prices are displayed in Pakistani Rupees (PKR). We reserve the right to update or modify prices at any time without prior notice. Payment must be received and confirmed before order processing and shipment. In the event of a pricing error, we reserve the right to cancel the order.
6. Returns and Exchanges All returns and exchanges are subject to our Return and Exchange Policy. Customers must initiate the return process and obtain approval before sending items back. Please review our detailed Return Policy for eligibility, timelines, and procedures.
7. Shipping and Delivery We are not responsible for delays caused by courier services, customs, or other third-party logistics providers. Delivery timelines are estimates and not guaranteed. Risk of loss transfers to you upon handover to the shipping carrier.
8. Limitation of Liability Ravah.pk is not responsible for: - Delays or failures in delivery caused by courier or logistics services - Misuse, improper storage, or mishandling of products - Allergic reactions or adverse skin reactions (we recommend testing products on a small area before full use) - Indirect, incidental, or consequential damages arising from product use or website access
9. Disclaimer Products are provided on an "as is" basis. We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement of rights. Fragrance preferences are subjective and individual results may vary.
10. User Responsibilities You agree to use this website lawfully and not engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website. Prohibited behavior includes harassment, illegal activity, or infringement of intellectual property rights.
11. Modifications to Terms We may revise these Terms and Conditions at any time. Your continued use of the website following any changes constitutes acceptance of the updated terms.
12. Governing Law These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pakistan.
13. Contact Information For questions, concerns, or support regarding these Terms and Conditions or your orders, please contact us through the contact methods provided on our website.